I set it to 256 color mode (Someone suggested it - thought I'd at least try it), and that didn't help. I went through the Windows Compatibility troubleshooter. I saw another post that recommended making a batch file that would set the screen each time and a few other things and I tried this as well, but it also did not fix the problem. Even when windowed, hitting the Play button would immediately lead to the game crashing. I found several posts from many years ago (most were 2016/2017) that described a similar problem and recommended a registry edit to force the game into windowed mode. It was set to use cloud save, and I've turned that off, in case the save file on the cloud is corrupted, but that hasn't made any difference either. I've checked and there are no save files left anywhere. We have uninstalled it and reinstalled it many times. My son says that the game used to work fine, but hasn't worked for about 6-8 months (He can't recall exactly when it stopped working). It has two buttons - Send Report, and Close Now Windows Ver: NT 5.1 Service Pack 3 Build 2600 As soon as you click that button, the game crashes and I am greeted with a Fatal Error! message that is as follows:Īn unexpected error has occured! Pressing 'Send Report will send us helpful debugging information that may help us resolve this issue in the future. Problem: Game begins to open and load, goes through the initial loading screen until it gets to the button that says "Click to Start". Game: Plants vs Zombies Game of the Year Edition on Steam Information, Guides and Announcements for the EA app.
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